My order is wrong. What should I do?
We strive to make your shopping experience at Avenue Reaux a delightful and memorable one. If your order is incomplete, please email us at firstname.lastname@example.org with the order number and the related details immediately! We will investigate right away and resolve the issue.
Can I use more than one discount when placing my order?
Unfortunately, you cannot combine promotional offers on our site. That means you can only use a promo voucher on one full order. To use your code, simply type or paste it into the "Promo Code" box during checkout.
How long does it take to receive my order?
The hair takes 5-7 business days priority shipping to reach you depending upon your location. Order processing takes 24-48 hours in our warehouse. Custom Wig Orders have a 10 day turnaround plus shipping time. (This does not include HOLIDAYS OR WEEKENDS).
ORDERS PLACED AFTER 12PM EST WILL BE PROCESSED THE NEXT BUSINESS DAY
What is your return Policy?
We want you to enjoy your hair and we know you will! We DO NOT ISSUE REFUNDS UNDER ANY CIRCUMSTANCES. ALL SALES ARE FINAL.